Support
Stuck on something? We will help you sort it out.
Get in touch
We support all LumoBridge products. ThriveMap is coming soon, so most questions are about the app, your subscription, or your account on the store. Your reflections stay private on your device.
The contact form is the best way to reach us. It goes straight to our team, and we aim to reply within a few business days. Please tell us which device you use and what happened.
Contact
Terms and legal
Questions about the Terms of Service or other legal matters.
Subscriptions and refunds
You can manage or cancel your subscription anytime through your Apple ID settings (iOS) or Google Play account (Android). Refunds are handled by Apple or Google according to their respective policies.
Your data and backups
Your writing stays on your device, so we cannot see or restore your entries. Please use the export feature in the app to keep your own backup.